Refund Policy

Last Updated: August,1 2025

Thank you for choosing Flux Krea, an advanced AI image generation platform that enables high-quality creative visual content creation with FLUX.1 Krea AI technology. This refund policy explains when and how we issue refunds, along with important limitations based on credit usage and subscription status. By purchasing or subscribing to Flux Krea services, you agree to this policy.

Subscription and Payment Terms

  • Flux Krea offers the following billing options:
  • Credits: Consumable units used to generate high-quality AI images and process Flux Krea AI image generation requests.
  • Subscriptions: Plans that provide monthly or annual access to Flux Krea credits and premium features.
  • Payments are securely processed via third-party providers, and Flux Krea usage is tracked in real time.

Refund Policy

We understand that issues can occur with Flux Krea services. However, due to the nature of digital content and instant usage of Flux Krea AI processing, our refund policy includes the following key rules:

  • Time Limit: Refund requests must be made within 3 days of your Flux Krea purchase. After this period, we cannot process any refund requests.
  • Credit Usage: Once any Flux Krea credits have been used, refunds are no longer eligible, regardless of the time since purchase.
  • Refund Deduction Notice: Processing fees will be deducted from the refund amount.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund for your Flux Krea services, please follow these steps:

  • 1. Contact Us: Reach out to our Flux Krea support team at [email protected]
  • 2. Provide Details: Include your Flux Krea account details, order number, purchase date, and reason for the refund request.
  • 3. Submit Within 3 Days: Ensure your request is submitted within 3 days of your Flux Krea purchase.

Processing Refunds

We typically respond to Flux Krea refund requests within 1–2 business days. If the refund is approved, it will be processed within 24–48 hours. The exact time it takes for the funds to appear in your account depends on your payment provider.

Changes to This Policy

We reserve the right to update our Flux Krea refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

If you have any questions about Flux Krea refunds, you can always reach us at [email protected].